No1 Cubs is an online retailer & coffee company based in Charlestown.


We are looking to recruit a dynamic, approachable, and fun Sales Consultant who will lead all our customer contact and communications.

The main function for this role is to manage all the customer communications via the online store, email, telephone, and our current stocked stores. 


Our customers like to ask lots of questions, chase their orders, inform us of any problems and you will be responsible for managing them all on a timely basis ensuring a successful outcome for everyone.


Along with this you will be interacting with our coffee customers to provide excellent customer service, inspirational and knowledgeable advice about products and achieving Sales targets. 


Supporting the warehouse team as required with picking and packing customer orders, receiving goods in, quality checking and stock takes. In addition to this, managing the Customers returned orders – managing refunds and exchange products.



Job Requirements

· A proven track record of Sales experience in a clothing/ coffee environment 

· Confidence with customers, a real desire to ensure they love what they buy!

· A real interest in fashion 

· Knowledge of Adobe Creative Suite (Indesign, Illustrator, Photoshop, PDF)

· Excellent and precise communicator, both written and verbal

· Experience within a project-based environment, i.e. the ability to manage tasks which may take time and the need to interact with other parties to resolve whilst maintaining ongoing good relations with all concerned

· Flair and skill in merchandising, the ability to create a welcoming and exciting environment

· A proven ability to work with speed whilst maintaining accuracy

· A desire to grow and develop within a growing and changing business

· A real team player

For more information regarding wage / hours please email us 

Please send your covering letter and CV to:

Deadline ends 19.08.20

Once ordered, the items will be processed and shipped to you as soon as possible. Please expect some shipping delays.


No.1 Cubs 

Charlestown Harbour Office 


St Austell 

PL25 3NJ 

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